Shipping policy

Shipping Information

1. For Domestic shipping fee cost is NT.80. We offer free shipping for domestic order over $2000 TWD. International shipping order over $6000 TWD.


2. For Domestic orders ship within 2-3 business days and are expected to arrived 5-10 days business days after your order is placed. (If your items is out of stock, it will then take up to 7-20 days (not including holidays).


3. For International orders, packages are expected to arrive 10-14 business days after your order is placed. Once your order is placed, you should receive a confirmation e-mail within 24 hours with a link to track your order and another e-mail once it ships.
Due to the pandemic, estimate time of delivery may be longer.

5. To Pick up package at convenient stores (7-11,Family mart), please bring your photo ID that matches the recipient information.


6. For international order, there are standard and express options for international orders. We ship worldwide.


7. Lost packages.
If you believe that your package was lost, please contact our customer service.